Car Trapped?
Spring Broken?
Don't panic. We are in Summerlin North (89128) and can be there in under 60 minutes.
STOP! Read This Before You Pull the Cord
The Problem: If your garage door spring is broken, the heavy lifting power is gone. Your door now weighs 300+ lbs of dead weight.
The Danger: If you pull the red emergency release cord while the door is partially open, it could crash down instantly, causing severe injury or crushing your car bumper.
Do not attempt to lift the door with a broken spring. It can slip and crush fingers.
How "Rapid Rescue" Works
Priority Dispatch
Tell our dispatcher "My car is trapped." We bump you to the front of the line. We route the nearest tech from The Trails or The Hills immediately.
Safe Lift & Clamp
Our technician will manually lift the heavy door using team-lift techniques or specialized jacks, then clamp it securely in the "Open" position.
Vehicle Removal
Once secured, you can safely back your vehicle out. You can now get to work or pick up the kids while we stay behind to perform the repairs.
Emergency Service Pricing
Transparent pricing. No "Price Gouging" just because you're stuck.
Emergency Dispatch & Safety Release
Includes:
- Priority travel to Zip Codes 89128, 89134, 89144
- 25-Point Safety Inspection
- Safe opening of door for vehicle removal
- *Fee is waived if you proceed with Spring Replacement repair.
Common Questions
Can I use the motor to open the door if the spring is broken?
NO. The motor is only designed to push/pull a balanced door. If the spring is broken, the motor tries to lift dead weight. This will strip the plastic gears inside the opener instantly, turning a $200 repair into a $600 repair.
I heard a loud "bang" in the garage. What was it?
That was almost certainly the torsion spring snapping. The spring is under immense tension, and when it breaks, it sounds like a gunshot. Go check above the garage door—you will likely see a gap in the coils.